Process

What is product-market fit and why is it so important?

Ed Valdez
November 24, 2022
3 min read

Why You Need Product-Market Fit

For a product to succeed, it needs to have product-market fit. In simple terms, this means your product meets the needs of a specific market in a way that’s better than what they currently have. There's demand for it, and people are willing to pay for it.

Why Is Product-Market Fit So Important?

Launching new products is tough—most don't last beyond the first few years. A big reason for failure is that they don't solve a real need. Sometimes, the product is great but doesn’t have a market, or it meets a need that other companies already address more effectively. Reaching product-market fit can be the difference between success and failure. But even if you hit this goal, the work isn’t done. You'll need to keep adapting and improving to keep up with changing market demands.

How to Tell If You’ve Achieved Product-Market Fit

There’s no single answer, but here are some key signs:

  1. User Growth: Are you seeing steady growth in new users? If not, it could mean your product hasn’t yet found the right market.
  2. Retention Rates: Do users stick with your product and use it regularly? If people don’t find enough value in it, they’re likely to leave.
  3. Word-of-Mouth Marketing: If people are talking about your product without you prompting them, it's a sign that you've found a good product-market match.


Common Symptoms of Poor Product-Market Fit

If you don’t have product-market fit, your business may show these signs:

  1. Slow Growth: Without enough customers, growth stalls, limiting your ability to scale.
  2. High Churn Rate: A high churn rate—people leaving at a faster rate than signing up—usually means they aren’t getting the value they expected.
  3. Revenue Issues: If you’re not making enough money, you probably don’t have a big enough customer base to support your business.
  4. Unhappy Employees: Low morale can often be traced back to unmet business goals, leading to high turnover.
  5. Loss of Interest: If you’re losing enthusiasm, it may be a sign the business needs a new direction.

How to Achieve Product-Market Fit

Product-market fit happens when a product meets the needs of a well-defined market better than their current option. Getting there requires thorough market research to identify a target market and then developing a product that addresses its needs. Once you have a potential product, put it in front of real customers and gather feedback. Sean Ellis suggests a simple test: ask your users, “How would you feel if you couldn’t use this product anymore?” If 40% or more say they’d be “very disappointed,” you’re likely on the right track.

Staying on Track

Achieving product-market fit is just the beginning. To keep your place in the market, you need to stay ahead of competitors and keep customers happy. Keep innovating—customer needs change constantly, so stay in touch with users and gather feedback regularly.

Be prepared to adjust as needed. Markets shift over time, so what works today might need tweaks down the line. And don’t forget about marketing; even a great product needs visibility to grow.

Final Thoughts

Product-market fit is essential for any company’s success. Once you’ve achieved it, stay focused on meeting customer needs and keeping your offering competitive.

Ed Valdez
A product manager on a quest to find that perfect product-market fit.